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crain's Detroit business

Civilla, Code for America team up to improve public benefits applications

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GovTech

Michigan Scales Back Massive Application Process with Human Centric Design

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Bridge magazine

Michigan Tames a 18,409-word Testament to Bureaucracy Run Amok

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Detroit Free press

Applying for Public Assistance in Michigan just Got Easier

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Bridge Magazine

Death to Government Mumbo Jumbo

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harvard business REview

To Persuade People, Trade PowerPoint for Papier-Mâché

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